If the outside of your heat pump unit needs cleaning, turn off the power to the appliance before wiping it down with a non-abrasive cloth and warm water. If you notice a build up of leaves or debris around the outdoor unit, you can carefully brush them away.If you think there’s a technical problem with your heat pump unit you should never try to clean it out or fix it yourself. By having your heat pump serviced at least once annually by a qualified engineer, you can make sure that any potential issues are spotted and resolved quickly.